Terms and Conditions
Mila & Reese
These General Terms and Conditions apply to all purchases made through the Mila & Reese website, accessible via info@milareese.com.
1. Applicability
By placing an order in our online store, you declare that you have read, understood, and fully accepted these Terms and Conditions.
2. Product Information
We make every effort to describe our products accurately and keep information up to date. However, typographical errors or inaccuracies may occur. In such cases, we reserve the right to correct them at any time.
3. Orders and Payments
Orders are processed only after full payment has been received.
Available payment methods may vary depending on the customer’s country or region.
It is the customer’s responsibility to check which payment methods are available for their location.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on the customer’s location)
Orders are shipped directly from our supplier in China.
Please note that delivery times may vary due to external factors such as customs, international logistics, weather conditions, or public holidays.
5. Returns and Cancellations
For all conditions regarding returns and cancellations, please refer to our Returns Policy, published separately on our website.
6. Liability
We are not responsible for loss or damage during shipping when tracking indicates that the package has been delivered to the address provided by the customer.
The customer is responsible for providing accurate and complete delivery details.
Any address errors must be reported within 24 hours after purchase.
7. Intellectual Property
All content on the website, including texts, images, logos, designs, and graphic materials, is the exclusive property of Mila & Reese and may not be used, copied, reproduced, or distributed without prior written authorization.
8. Complaints Procedure
Complaints can be submitted in writing to:
We are committed to responding within a maximum of 5 business days.
9. Applicable Law
These Terms and Conditions are governed by the laws of the United States.
Any disputes arising from or relating to these Terms and Conditions shall be resolved before the competent courts of the United States.